Shipping fees are calculated on a combined basis of weight, value (for insurance purposes), and destination. Some orders are shipped in multiple parcels. We do not add additional fees to your order if we ship in multiple parcels. Our terms are ‘DDU’ whereby Mar Systems Ltd is responsible for dealing with all the tasks involved in moving goods from the manufacturing plant to your door. It is our responsibility to insure the goods and absorb all costs and risks except for duty, fees and taxes.
- We will email you if your order will be delayed.
- If an order is refused or returned to us due to inaccurate or incorrect address information or because it was declined or undeliverable, Mar Systems reserves the right to retain the original shipping/handling fee and to charge the payment method originally used for costs we incur related to the return of the plate.
Taxes Importation Duty, Vat and GST etc
- For those not within the European Union you may be charged importation duties at port of entry (FedEx will contact you). The vast majority of countries don’t charge dutiesfor pressure plates as they are medical devices – all AmCube pressure plates are shipped with a FedEx approved commercial invoice. The commodity code for the plates as shown on the commercial invoice is 901819900 – and falls under the hierarchy Electrodiagnostic Apparatus – within the Medical Devices section.
- Vat or GST may also be charged – this can normally be claimed back during your Vat/GST returns.
Payment and Delivery Times
If paying by Credit Card or Electromic Transfer (BACS or WIRED) we will not ship until funds have been received in our bank account. Shipping will times will be dependent on the product. For some of our products we hold stock and we can then ship these immediately. Some of our products are bespoke or hand built and so the delivery time will be longer. Shipping times are also dependent on destination.
Please call us on +44 1344 623 883 for further information or email us using the contact form.